EMERGENCY MAINTENANCE ON EMAIL EXCHANGE SYSTEM
As part of our efforts to continually improve our product offerings, Rackspace will be performing an emergency maintenance on our Hosted Exchange 2007 email platform. This maintenance window is scheduled to start August 5th, 2014 and will be ongoing for the next few weeks. We will remove this alert once the maintenance has completed.
During the maintenance, we will be performing mailbox moves for a small number of mailboxes. Users being moved will experience interruptions of connectivity to their Exchange 2007 mailboxes via POP/IMAP/SMTP/RPC over HTTPS and Outlook Web Access protocols.
We ask that you be patient during this process. If you do experience an interruption, wait a few minutes and try again. This will avoid an overwhelming number of calls to corporate.
Thank you for your patience and we apologize in advance for any inconvenience.
Tammy Case, CCO